Shipping policy
SHIPPING / RETURN POLICY
Thank You for shopping with 4 Degrees of Beauty!
WE ENCOURAGE YOU TO KEEP YOUR BILLING AND SHIPPING ADDRESS THE SAME. PLEASE MAKE SURE YOUR BANKING CARD AND ASSOCIATING ADDRESS ARE CORRECT. IF THE CORRECT BILLING ADDRESS IS NOT ENTERED, YOUR CARD WON'T PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR BANK CARD AFTER BEING DECLINED, IT WILL FALL OFF WITHIN 3-5 BUSINESS DAYS.
PLEASE HAVE ITEMS SHIPPED TO AN ACTUAL ADDRESS. WE DO NOT SHIP TO P.O BOXES.
FAQ’S
1. How long is processing, shipping, and handling?
Processing occurs Monday-Friday and takes 2-3 Business days for your order to be shipped out. (If you order on Friday your order will be processed the next business day; Monday.)
Express Shipping Orders are 2 to 3 Business Days.
Domestic Express Shipping is 2-3 Business days depending on your location.
Domestic Regular Flat Rate Shipping is 5-7 Business days depending on your location.
International Shipping is 7-10 Business days depending on your location.
All Package delivery is handled by USPS. Business days are Monday-Saturday
2. When will my tracking number start to update?
After receiving a tracking email, Shipping Activity will become available after 24hrs. Your Tracking Number will come to your email. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 3 days from placing your orders please contact customer service at 267-702-0420
3. Can I make changes to my order?
To ensure a quick delivery all orders are processed daily. Therefore, orders cannot to be altered or changed once your payment is complete.
4. May I return my order?
Yes, we are pleased to offer a return policy on unopened hair extensions within SEVEN (7) DAYS within you receiving your order. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with!
We are not responsible for any stylist trying to custom color or dye your virgin hair bundles, closures or frontals outside of "4 Degrees of Beauty".
You must contact us first before returning your package at 267-702-0420 during Business Hours within the seven (7) day return period. All 4 Degrees of Beauty Hair Extensions must be shipped back unopened in its original packaging and the packaging must not be defected in any way or a return will not be issued. Human hair extensions are considered a hygienic product. Therefore, we do not offer returns or exchanges if the 4 Degrees of Beauty hair seal on the bundle has been broken!
5. When will I receive my refund?
A full refund, excluding the original shipping cost, will be issued to your original payment method after we have received, inspected and confirmed that the returned hair extensions were not opened and the 4 Degrees of beauty security seal is not broken. Refunds are normally returned back to your bank Card within 24-48Hrs.
6. May I make an exchange?
Yes, you can make an exchange within SEVEN (7) DAYS. The 4 Degrees of Beauty hair Seal MUST NOT be Broken! The hair MUST NOT be unwounded, uncombed, worn, or altered in any way for an exchange!! If the hair is altered, we will return the hair back to you.
Ship your Exchange/Refund it to:
4 Degrees of Beauty
P.O. Box 461
Lansdowne, PA 19050
Please include a note inside your package including your order number and reason for return!
You; the customer, are responsible for all return or exchange shipping costs and we recommend that you send your return with a tracking number as 4 Degrees of Beauty will not be responsible for lost items or returns. We also recommend that you use USPS to send your return.
Our Business Hours are:
Monday-Friday 10AM-5PM Eastern/Standard Time
Saturday & Sundays-CLOSED
If you have any questions or concerns please feel free to Contact us at 267-702-0420 during business hours M-F 10AM-5PM (Eastern/Standard), Saturday & Sunday- CLOSED.